es2006 — Organisation Release

ESO Supernova Extended Temporary Closure

ESO Supernova Planetarium & Visitor Centre to remain closed until at least 31 January 2021

30 November 2020

Like all other museums and galleries, in line with government restrictions to help limit the spread of the coronavirus, the ESO Supernova must remain closed until at least 31 January.

Whilst we are closed, we will continue to share the world of astronomy on our Facebook page. We invite you to press the like and follow button to receive our updates.

If you were hoping to buy some astronomy-themed items from the ESO Supernova shop, don’t despair! We have a wide range of products available online from the ESOShop, which can be posted out to you or directly to the lucky person you’re buying for.  

2020 has been a financially challenging year for museums and science centres, including the ESO Supernova. If you would like to further support the ESO Supernova and help us continue to offer free entrance to our exhibition, and free programmes for school classes, you can make a donation via our website.

To avoid disappointment and bookings which may need to be cancelled, we will only publish our 2021 programme, once the situation for the first months of 2021 is clear.

We would like to thank you all for your support and for your continued enthusiasm for astronomy. We very much look forward to welcoming you again to the ESO Supernova in 2021.

Advice regarding cancelled bookings during 2020: 

If you bought tickets during any of the months we had to close due to COVID-19, we would very much like to compensate you for this and are offering a gift voucher for a later visit. Emails were sent to all those with bookings which needed to be cancelled. The email was sent to the same email address you made the reservation with. If you did not receive any email, please write to supernova@eso.org with your 5-digit reservation code (which was in the confirmation email you would have received when making the booking) and the information about your booking. If you no longer have the booking confirmation email and therefore don’t have your reservation code, you must tell us under which email address you made the booking, in order that we can find your reservation information. Alternatively, you should share with us the date on which you made the online payment for the tickets (by checking your credit card statement), the number of tickets you booked and the name of the cardholder who made the payment.

Compensation vouchers issued since 28 February 2020: 

Since the ESO Supernova could only offer planetarium shows for 2 months since the start of the pandemic, and with limited seats available, we appreciate that many people will not have had the chance to use their compensation voucher. We are extending the validity date for all not yet used vouchers (issued as compensation for cancelled bookings) until December 2021, to give everyone more opportunities to make use of the vouchers and enjoy a planetarium show. This will be done automatically.  

 

More information

The ESO Supernova Planetarium & Visitor Centre

The ESO Supernova Planetarium & Visitor Centre is a cutting-edge astronomy centre for the public and an educational facility, located at the site of the ESO Headquarters in Garching bei München. The centre hosts a digital planetarium with a tilted, 360-degree dome, 14 metres in diameter, and an interactive exhibition, sharing the fascinating world of astronomy and ESO to inspire coming generations to appreciate and understand the Universe around us. All content is provided in English and German. Entrance to the exhibition is free. For planetarium shows, guided tours and other activities, visitors need to book and pay for their tickets online. For more details visit: supernova.eso.org 

The ESO Supernova Planetarium & Visitor Centre is a cooperation between the European Southern Observatory (ESO) and the Heidelberg Institute for Theoretical Studies (HITS). The building is a donation from the Klaus Tschira Stiftung (KTS), a German foundation, and ESO runs the facility.

ESO Supernova is proudly supported by: LOR Foundation, Evans & Sutherland and Sky-Skan.

KTS

The Klaus Tschira Stiftung (KTS) was created in 1995 by the physicist and SAP co-founder Klaus Tschira (1940-2015). It is one of Europe’s largest privately funded non-profit foundations. The Foundation promotes the advancement of the natural sciences, mathematics, and computer science, and strives to raise appreciation for these fields. The Foundation’s commitment begins in kindergarten and continues in schools, universities, and research facilities. The Foundation champions new methods of scientific knowledge transfer, and supports both development and intelligible presentation of research findings.

HITS

The Heidelberg Institute for Theoretical Studies (HITS gGmbH) was established in 2010 by the physicist and SAP co-founder Klaus Tschira (1940-2015) and the Klaus Tschira Foundation as a private, non-profit research institute. HITS conducts basic research in the natural sciences, mathematics and computer science, with a focus on processing, structuring, and analysing large amounts of data. The research fields range from molecular biology to astrophysics. The shareholders of HITS are the HITS Stiftung, which is a subsidiary of the Klaus Tschira Foundation, Heidelberg University and the Karlsruhe Institute of Technology (KIT). HITS also cooperates with other universities and research institutes and with industrial partners. The base funding of HITS is provided by the HITS Stiftung with funds received from the Klaus Tschira Foundation. The primary external funding agencies are the Federal Ministry of Education and Research (BMBF), the German Research Foundation (DFG), and the European Union.

ESO

ESO is the foremost intergovernmental astronomy organisation in Europe and the world’s most productive ground-based astronomical observatory by far. It has 16 Member States: Austria, Belgium, the Czech Republic, Denmark, France, Finland, Germany, Ireland, Italy, the Netherlands, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom, along with the host state of Chile and with Australia as a Strategic Partner. ESO carries out an ambitious programme focused on the design, construction and operation of powerful ground-based observing facilities enabling astronomers to make important scientific discoveries. ESO also plays a leading role in promoting and organising cooperation in astronomical research. ESO operates three unique world-class observing sites in Chile: La Silla, Paranal and Chajnantor. At Paranal, ESO operates the Very Large Telescope and its world-leading Very Large Telescope Interferometer as well as two survey telescopes, VISTA working in the infrared and the visible-light VLT Survey Telescope. Also at Paranal ESO will host and operate the Cherenkov Telescope Array South, the world’s largest and most sensitive gamma-ray observatory. ESO is also a major partner in two facilities on Chajnantor, APEX and ALMA, the largest astronomical project in existence. And on Cerro Armazones, close to Paranal, ESO is building the 39-metre Extremely Large Telescope, the ELT, which will become “the world’s biggest eye on the sky”.

Links

Contacts

Tania Johnston
Head of ESO Supernova
Email: supernova@eso.org

Oana Sandu
Community Coordinator & Communication Strategy Officer
Email: osandu@partner.eso.org

About the Release

Release No.:es2006

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